Well Furnished FAQ

Find out how we can answer your furnishing requirements, and how we ensure you get the furnishings you need or your money back!

After ordering, how many days until my items arrive?

What if I'm disappointed with the item(s) I've ordered?

How can I pay for my items?

Can you tell me more about the furniture manufacturers?

Tell me more about yourselves

After ordering, how many days until my items arrive?

Normally between 5 and 10 working days - we deliver to the UK only.
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What if I'm disappointed with the item(s) I've ordered?

We trust you won't be, but IF you are, we offer a 7 day no-quibble money back guarantee. If there are any quality issues with the item(s) you've bought from us, we offer a 30 money back guarantee.
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How can I pay for my items?

You can pay via PayPal. You do not need to be a member of PayPal to make your purchase - you just need to enter your credit card details on PayPal's site in that case.

Your purchase is protected by PayPal's Consumer Protection Program.
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Can you tell me more about the furniture manufacturers?

We deal DIRECTLY with our furniture manufacturers, Baumhaus. Baumhaus are a well-established manufacturer of good standing. They've supplied furniture to tens of thousands of households through the years and have very strict standards when it comes to both manufacturing and customer services. This is the reason we've chosen Baumhaus - and ONLY stock Baumhaus - furnishings on our website.
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Tell me more about yourselves

We've been retailing online since the mid-90s, and also develop websites. We understand that being "great" is not just about providing a quality product, it's about providing top quality customer services. We can certainly provide both here, backed up with our no-quibble returns policy.
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